The Cullen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.4/5 1,571 reviews

Best price
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The Cullen Melbourne - Art Series - Image 1
The Cullen Melbourne - Art Series - Image 2
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164 Commerical Road, 3181 Prahan, Australia

Description

Hotel extras

  • The Cullen Hotel blends five-star hospitality with first class facilities.

  • Enjoy 24 hour reception and concierge for your convenience

  • Walls adorned with art and sculptures by Adam Cullen

  • Stick to your fitness regime away from home in our state-of-the-art gymnasium.

  • Conference and event facilities are available for your next Melbourne meeting

Our accommodation(s)

Hotel location

The Cullen Melbourne - Art Series

164 Commerical Road
3181 Prahan
Australia

GPS:-37.846743, 144.991687

Telephone
Fax +61 3 9098 1556

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Fitness center

Stick to your fitness regime away from home and sweat it out in our state-of-the-art gymnasium. With fierce art adorning the walls, our state-of-the-art facilities will keep you motivated.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,571 reviews

TripAdvisor Rating  4.5/5  1,750 reviews

Certificate of excellence 2023

Good location

Customer review rating 4.5/5

Jose Couples - Confirmed reviews ALL

Clean and spacious room. Friendly staff. Reasonable price.

Great location lovely Hotel

Customer review rating 4.5/5

Andrew Solo - Confirmed reviews ALL

Great Story line about the artist that the hotel is based around

Dear Andrew W., We're delighted to hear that you enjoyed your stay at The Cullen Melbourne - Art Series. Your kind words are truly appreciated. We couldn't agree more about the captivating storyline woven by Adam Cullen, whose artistic vision forms the very essence of our hotel. I'll be sure to pass on your praise to our dedicated team, who work tirelessly to ensure every guest experience is exceptional. Your feedback is a wonderful motivation for us to keep delivering outstanding service. Thank you once again for sharing your experience, and we eagerly await the opportunity to welcome you back for another memorable stay. Warm regards, Rahul Dangwal General Manager

Rooms are well serviced and location to restaurants and trams great

Customer review rating 4.5/5

Bryan M. Business - Confirmed reviews ALL

Staff are always accommodating

Dear BRYAN M., We very much appreciate your comments regarding your stay at the The Cullen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Dangwal General Manager

Great location

Customer review rating 4.5/5

Pete Couples - Confirmed reviews ALL

The location was ideal for our stay and the accommodation was excellent with our room being so quiet even with the noise from the street below. The staff were very friendly and helpful

Dear PETER G., We very much appreciate your comments regarding your stay at the The Cullen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Dangwal General Manager

Billing experience not acceptable

Customer review rating 3.0/5

Keith Couples - Confirmed reviews ALL

I booked over the phone and advised I had $100 in vouchers to contribute towards payment. The full value of the stay was debited from my credit card. I raised this with reception whilst on my stay. I was advised this would be resolved within a couple of days and refund incorrect amount processed to credit card. Over a week and a half later still not resolved. That is after me following up for resolution.

Dear Keith E., Thank you for sharing your experience at The Cullen Melbourne - Art Series. I apologize that your stay did not meet your expectations, and I sincerely regret any inconvenience caused. Rest assured, we have addressed this issue with our central reservation teams, and they have initiated a refund of $100 to you. I understand that there was a misunderstanding regarding payment upon check-in due to a lapse in communication regarding the gift voucher. Please accept my sincere apologies for this oversight, and know that we are committed to preventing such errors in the future. Your feedback is incredibly important to us, and we hope for the opportunity to provide you with a more satisfying experience on your next visit. Warm regards, Sincerely, Rahul Dangwal General Manager

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Other web-users rate our hotel

  • 637 reviews 9.3/10 Location
  • 989 reviews 7.7/10 Room
  • 815 reviews 8.6/10 Service
  • 5 reviews 6.7/10 WiFi
  • 289 reviews 6.3/10 Cleanliness
  • 40 reviews 1.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.